E-Commerce Customer Services Coordinator – Wychbold
Full time and permanent contract
Reporting into the Webshop Manager, the Coordinator will ensure the smooth running of the pick and pack team. Varied duties include communicating with customers by email, telephone and face to face, assigning delivery methods and liaising with different couriers, coordinating a team of 2, and hands on picking and packing stock from the shopfloor or warehouse to ensure customer orders are fulfilled quickly and accurately. There will be the opportunity to contribute to our website, including uploading product photos and information.
You will need relevant experience, strong IT skills and excellent written communication skills to succeed in this role. Naturally you will be enthusiastic, organised, driven and passionate about delivering exceptional customer service. This is a full time and permanent role, normally Monday -Friday, with flexibility required about working weekends at peak trading times to meet business needs.
Closing date: Thursday 28th May
To apply for the above vacancies please email your CV to email@example.com or complete an application form available from Reception or www.webbs.co.uk. Please submit completed applications to the HR Manager, Webbs Garden Centres Ltd., Worcester Road, Droitwich Spa, Worcestershire. WR9 0DG.